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Frequently asked questions
about My Degroof Petercam
Browse through the list of frequently asked questions below. If you don't find the answer you are looking for, contact Digital Care:
By phone: 0800 20 216 (or +32 2 662 85 55 if you are outside Belgium)
By email:
digitalcare@degroofpetercam.com
From Monday to Friday: 8am – 6pm
Digipass
Digipass
My Degroof Petercam
My Degroof Petercam
After five false attempts, my digipass has been blocked. What should I do?
I can no longer log into my My Degroof Petercam Luxembourg account with the Digipass. What do I need to do?
How to generate a digicode?
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