Internet banking security
The media regularly report cases of bank fraud. Below we answer questions on how you can prevent fraud, which measures the bank takes to prevent it, and what you should do if you receive an e-mail or phone call that might be related to fraud. 
If fraud is suspected, do not hesitate to contact us:
By phone: 0800 20 216 (or +32 2 662 85 55 if you are outside Belgium)
By email:
From Monday to Friday: 8am – 6pm
How does Internet fraud and fraud via other media show up?
What does the bank do to prevent fraud?
What to do if you suspect fraud?
​How can you prevent fraud?​​
Regulated by the Belgian Financial Services and Markets Authority (FSMA) and the National Bank of Belgium | All rights reserved 2022, Degroof Petercam