In case of a complaint, please first contact the Complaints Management department of the Bank Degroof Petercam by sending your request to the following address:
Bank Degroof Petercam SA/NV Complaints Management Department Rue de l’Industrie, 44 1040 Brussel e-mail : claims@degroofpetercam.com
If the solution of the Complaints Management Department of the Bank Degroof Petercam does not suit you, you can contact the Ombudsman Service Banks – Credits – Investments at the following address: