Frequently asked questions about My Degroof Petercam
Browse through the list of frequently asked questions below. If you don't find the answer you are looking for, contact Digital Care:
By phone: 0800 20 216 (or +32 2 662 85 55 if you are outside Belgium)
By email:
From Monday to Friday: 8am – 6pm
My Degroof Petercam
My Degroof Petercam
After five false attempts, my digipass has been blocked. What should I do?
My digipass (box) is broken or the battery is dead. How do I order a new one?
I can no longer log into my My Degroof Petercam account with the Digipass. What do I need to do?
How to generate a digicode?
Digital Tools

Digital. Handy.

Markets are constantly evolving. Degroof Petercam's digital offering also does. Whether you are a client or not, we offer you various digital tools to follow the evolution of your assets and the markets closely.
So you have your private bank at your fingertips. That's handy. Please make the most of it today.
Regulated by the Belgian Financial Services and Markets Authority (FSMA) and the National Bank of Belgium | All rights reserved 2022, Degroof Petercam